Costa Rica Instant Booking
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 Value for Money  4.2
 Rooms  4.0
 Cleanliness  4.0
 Location  4.2
 Security & Safety  4.3
 Service & Staff  4.1
 Food / Dining  4.2
 Total  4.1

"Nice location - poor service"

User Rating:  2.4
Reviewer:   JJ J. of Batavia, United States
Reviewed:   July 26, 2010  (see hotel reviews from Instantworldbooking.com)
Traveled:   July 2010     Type:   Other
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
Out of the 3 nights we stayed, the rooms were only cleaned once and only after we begged repeatedly. We couldn't even get replacement towels!

"Worst Booking Service Ever..."

User Rating:  1.0
Reviewer:   Gerardo C. of Alajuela, Costa Rica
Reviewed:   May 15, 2009  (see hotel reviews from Instantworldbooking.com)
Traveled:   May 2009     Type:   Couple
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
I booked my room with Instant World Booking and when I arrived to the hotel the girl on the front desk just told me that wasn't any room booked for me. I explained that I use Instant World Booking because the hotel send me to this site when I clicked on Reservation Link. The worst thing is that I received the email with the confirmation and they credit $30 as part of this confirmation. The hotel was full so don't have any room free and the girl just said that could not do anything for us and if I have any claim to do I need to wait until next Monday because there was any else who can attend my problem. So our time and travel was just a waste of time I never had this kind of problem doing booking with any hotel or serious booking company.

"FILTHY"

User Rating:  1.6
Reviewer:   Stephanie S. of East Lyme, CT, United States
Reviewed:   April 10, 2009  (see hotel reviews from Instantworldbooking.com)
Traveled:   April 2009     Type:   Other
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
In a word, the cabin we rented was filthy. The bathroom was infested with ants, the bed sheets had definitely not been changed since the last guests, the matress and pillows are roughly 40 years old, lumpy and horrible.

The kitchenette was wasted, as you would never want to cook there or eat off of the few dirty dishes in the cabinet. In the silverware drawer, was a dirty, rolled up ladies knee high stocking - yes, in the silverware drawer.

The restaurant and bar advertised were not open, nor was the pool. Eating there in town is also not an option, as there aren't any places to go.

Drive another hour from the airport and stay someplace more enticing.


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