Costa Rica Instant Booking
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 Value for Money  2.0
 Rooms  2.0
 Cleanliness  2.0
 Location  3.0
 Security & Safety  2.5
 Service & Staff  2.5
 Food / Dining  2.0
 Total  2.3

"a little dissapointed"

User Rating:  3.1
Reviewer:   William F. of ashland oregon, United States
Reviewed:   December 13, 2008  (see hotel reviews from Instantworldbooking.com)
Traveled:   December 2008     Type:   Active/Adventure
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
The imperials new remodel is nice and seems much more clean than in the past. The service was great, but payment and reservations through the internet were not very well looked over. When we got there the people didnt know what my online receight was. Allthough it was due to a new employee it seemed like everyone was new there, and they didnt even have a credit card machine. Everyone was very nice and understanding of the dificulty that was created by this, yet hopefully they can get there shit together soon. I remember four years ago it was a very active hostel and now it seems less organized. Get some people that no what they are doing.

"Wrost hotel ever"

User Rating:  1.5
Reviewer:   Tristan D. of Laval, QC, Canada
Reviewed:   July 27, 2008  (see hotel reviews from Instantworldbooking.com)
Traveled:   January 2008     Type:   Active/Adventure
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
I went there on January 8th. I spend one night, and it cost me 500$ because somebody stole my stuff in my PRIVATE and locked room. I went back after a day visiting San Jose, and my stuff was vanished. I tried to have help and support from the hotel, but they only told me that they aren't responsable and to go to the police. There was also blood on the sheets. The rooms are small, ugly and the beds are small too. I DON'T recommand this hotel to NOBODY!


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